Personal information that we collect about you
When you engage with us (e.g. by visiting the Site or contacting us by email via the "Contact Us" page on the Site) we may collect and process the following Personal Information about you:
• information about your activity on and interaction with the Site, such as your IP address, the device or browser you use, together with the date, time and duration of your visit; and
• information that you provide if you contact us via email, such as your name and email address and any other Personal Information you provide.
We do not seek to collect or receive any special categories of Personal Information about you via the Site (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences via the Site.
How we use your personal information
Purpose of processing
We may use your Personal Information to:
• correspond with you;
• analyse and improve the use of our Site and services, and support and improve the browsing experience of visitors to the Site;
• carry out our internal business affairs;
• carry out our obligations arising from any contracts entered into between you and us (and provide any associated services); and
• where we have a right to do so, send marketing or business communications which we think may be of interest to you or which you have otherwise indicated a preference to receive (each of which shall contain a mechanism via which you may unsubscribe from receiving any such further communications).
Lawful basis for processing
Under Data Protection Legislation, there are various grounds on which we can rely when processing your Personal Information. In some contexts, more than one ground may apply.
We primarily process your Personal Information as described above for the purpose of pursuing our legitimate business interests. In some instances, we may rely on having obtained your express consent to the relevant processing – where this is the case, you will be made aware and will be provided with the opportunity to withdraw your consent to the processing, should you wish to do so. We may also process your Personal Information where this is necessary for the performance of a contract to which we are a party.
We will only use your Personal Information for the purposes for which we collected or received it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
How and why we share your personal information
Where it is necessary for the performance of a contract with you or for our internal business purposes, we may share your Personal Information with certain third parties who reasonably require such data in order to perform a function to you or provide a service to us (such as providers of IT and support services. We may also disclose your Personal Information to any member of BC Partners LLP's group companies.
In addition, it may be necessary for us to disclose your Personal Information if we are under a duty to do so in order to comply with any regulatory or legal obligation to which we are subject, enforce any agreement we have with you or a related third party, or protect the rights, property or safety of BC Partners LLP, BC Partners LLP's group companies and our and their contractors, directors, employees or other personnel. This includes exchanging information with other companies and organisations for the purposes of fraud protection and crime prevention.
You acknowledge that the third parties described above may receive and process your Personal Information. We ask all third parties to treat your Personal Information securely and in accordance with Data Protection Legislation, and will take reasonable steps to enforce this. We will never sell your Personal Information to third parties.
Transferring personal information outside of the jurisdiction
In processing your Personal Information, you acknowledge that it may be necessary for us to transfer your Personal Information outside the United Kingdom ("UK") and/or the European Economic Area ("EEA"). For instance, your Personal Information may be accessed by our staff or one of our suppliers operating outside the UK and/or EEA. This includes staff engaged in, among other things, the provision of support services.
• is situated in a country that has been confirmed by the Information Commissioner's Office or European Commission (as applicable) to provide adequate protection to Personal Information; or
• has agreed (by way of written contract incorporating a data transfer mechanism approved by the Information Commissioner's Office or European Commission (as applicable)) to provide all protections to your Personal Information as required by the Data Protection Legislation.
Storage and retention of your personal information
We take steps to protect your Personal Information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure – although we will do our best to protect your Personal Information, we cannot guarantee its security. You acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal information, except to the extent that such event has been caused by our negligence or breach.
We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows.
Links to third party websites
We do not accept any responsibility or liability for these websites or their related policies and you should therefore review these policies before you submit any Personal Information via these websites.
Your rights in relation to your personal information
Pursuant to Data Protection Legislation, subject to certain exemptions, you have various rights in relation to the Personal Information that we hold about you, as follows:
• you have the right to ask what Personal Information we hold about you and be provided with a copy;
• you have the right to ask us to make any changes which may be necessary to ensure that any Personal Information we hold about you is accurate and up to date;
• you have the right to request that we erase your Personal Information (or any part thereof), a request which we will comply with unless we have a lawful reason to retain the information;
• you have the right to ask us to restrict or stop processing your Personal Information (or any part thereof); and
• in some cases, you have the right to request that we transfer your Personal Information to a specified third party.
A cookie is a small file of letters and numbers that is sent to your browser from a web server and is stored on your computer / device. Cookies contain information that is transferred to your computer's / device's hard drive. You can find more information about cookies generally here.
Cookies help us to recognise you and your device and store some information about your preferences or past actions. For example, we may monitor how many times you visit the Site, which pages you go to, traffic data and location data. Such information helps us understand how we can improve our services and/or products to meet your needs, deliver relevant Site content, present our content in the best way for your computer / device and help the Site operate more efficiently.
A cookie in no way gives us access to your computer / device or any information about you, other than information about how you use the Site and the Personal Information you choose to share with us (including Personal Information you automatically share with us by way of your browser settings).
In particular, we use the following cookies:
• Strictly necessary / essential cookies. These are cookies that are required for the operation of our Site.
• Analytical/performance cookies. These cookies collect information about how visitors use our Site, for instance which pages visitors go to most often, and if they get error messages from web pages. Information collected by these cookies is aggregated and therefore anonymous. They are only used to improve how the Site works.
• Session cookies. These cookies allow us to identify your device as you use the Site, so that you are not treated as a new visitor each time you go to another part of the Site. Session cookies will be deleted from your computer / device when you close your browser.
You can also manage cookies via your browser settings (this will allow you to refuse the setting of all or some cookies) and this link explains how to disable cookies on your browser.
However, that if you block all cookies (including essential cookies) you may lose some of the Site’s functionality and/or not be able to access all or parts of our Site.
Contact us and Complaints
Alternatively, you have the right to make a complaint to the Information Commissioner's Office (the supervisory body in the UK that is responsible for the enforcement of Data Protection Legislation), the details of which may be found here or, if relevant, to one of the competent European supervisory authorities, the details of which may be found here.
|Used to maintain a unique session identity between client/end user application and the server.
|Removed after browser closes.